Creative Sales Results Ltd is committed to preserving the privacy of all visitors to our website at www.thewisdomworks.com.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
If you need to contact us our full details are:
Full name of the legal entity: Creative Sales Results Ltd
Email address: email@example.com
Postal address: 6 Evergreen Walk, Longlevens, Gloucester, Gloucestershire, GL20RD, United Kingdom
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on any of the above websites, you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We do not store any credit/ debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist with staff training, we may record and monitor incoming calls.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook-based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
We may collect the following data about you:
How we may use your data:
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the products or services you have requested. It will also enable us to invoice you and to contact you, where necessary, concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.
Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
Unless required to do so by law we do not share customer details with any third party.
We are subject to the provisions of the General Data Protection regulations that protect your personal data.
Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
Cookies are small amounts of information which we may store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We do not store your financial details (credit and debit card information).
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature, sensitivity, the potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers (including contact, identify, and financial transaction data) for six years after they stop being customers.
In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instruction and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under Privacy and Electronic Communications Regulations, we may only send you email or text marketing communications if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case, you have not opted out of receiving such communications since. Under the regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
You can ask us to stop sending you marketing messages at any time by emailing us at firstname.lastname@example.org. We also have unsubscribe buttons on the bottom of all of our emails.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at email@example.com
GDPR POLICY FOR CREATIVE SALES RESULTS LTD
Creative Sales Results Ltd is a boutique consultancy, coaching and training company and keeps only minimum personal data for services provided by Creative Sales Results Ltd and The Success Coach.
Infusionsoft and Pipedrive are used to keep track of prospects and leads gathered from networking, referrals, media, contacts from on website etc. Names, emails, telephone numbers company name. Reviewed annually.
We include a link to our privacy notice and is included:
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Roles and Responsibilities
Data Controller: Carie Lyndene is the controller
Data Processor: Carie Lyndene is the data processor.
In addition, processor agreements are in place for the following:
Associates are responsible for their own GDPR.
Infusionsoft / Xero / Basecamp / Dropbox / Microsoft office 365 / Better Proposals / Zoom / Schedule Once/ Lead quizzes
© COPYRIGHT CREATIVE SALES RESULTS 2018 ALL RIGHTS RESERVED